IVS embraces the ‘Value Added’ component of the VAR acronym
IVS is able to provide annual maintenance and support, including patches and upgrades, for many of the top IVR and Speech platforms. Depending upon your needs, IVS can provide business hours only or 24x7x365 maintenance plans. Our Customer Support Center is staffed by trained engineers and product specialists who are ready to respond to the most complex questions and utilize proven problem escalation and resolution processes.
IVS can provide additional services as an add-on to your platform support needs. Based on an assessment, our support plans are customizable to include services from application support to turn-key managed services.
Please contact us to find out how to experience the peace of mind that comes with IVS support.