IVS and RWA Partner on an Upgraded Customer Experience

Case Study:  South Central Connecticut Regional Water

Integrated Voice Solutions (IVS) migrates Regional Water’s IVR system to Convergys’ open-standards based Intelligent Voice Portal platform, less than 30% of the time and 35% of the cost that would have been
required to rewrite the company’s existing IVR applications.

Download the Regional Water Authority Case Study today or contact IVS for your Free Migration Cost Analysis.