IVS is a top-tier partner …whom we rely upon for their expertise in migration and unwavering dedication to customer service.
Voxeo Channel Marketing Manager
We signed a maintenance contract with Integrated Voice Solutions(IVS) in 2007, and what a pleasurable experience it has been! Their knowledge of our IVR system and applications, the support received when experiencing production issues and their installation of critical updates has been well worth the cost of our maintenance contract with them. When you are running a critical application and there is a problem, you need a partner that provides quick and reliable service. For us, that is IVS.
IVR Team Lead
Major US Retailer
Integrated Voice Solutions has become an invaluable technology partner for us, by demonstrating a deep understanding of voice technologies, providing outstanding customer service, and going above and beyond to satisfy our project requirements. Outsourcing our IVR development to IVS was one of the best decisions we've made. I can sleep at night, knowing that our systems are functioning trouble free.
With strong development skills, on-time delivery, and experience across a wide range of voice platforms, IVS complements our own focus on voice interface design and usability. They’ve been a great partner to EIG for years.
Sr. Consultant, EIG
I appreciate your quick response time to both my email and telephone inquiries. I am surprised to get a call back two minutes after leaving the message.
Customer Service Manager
Northeast Delta Dental
Two years ago Dish Network engaged in a partnership with Integrated Voice Solutions for staff augmentation in IVR development. Shortly after we realized the potential IVS had to offer and engaged them to manage our IVR software maintenance and day-to-day operations in addition to the development. This has allowed my team to focus on strategic business initiatives while maintaining the operational excellence and flexibility Dish Network has come to expect.