IVS, the industry-trusted architect of customer experience solutions, assists businesses in connecting with their customers across automated channels.
Led by a highly regarded team of professionals, IVS aligns the needs of your business with the high quality user experience that your customers demand. IVS delivers the latest in multi-modal, user-driven communications technologies that work best for your business.
IVS spends the needed time to gain a professional understanding of both your present and future business needs. This is important in our partnership with you. In this way we are best able to make clear recommendations to enhance your contact center experience that allow you to best connect with your clients.
The outstanding client relationships that we have forged since inception are a testament to our expertise and commitment to quality solution delivery. We offer design, development, implementation, management, and support services which yield the best personalized interactions for your customers.
IVS will work with you from the ground up or re-work your existing implementations. We have worked with projects of all sizes and in all fields. IVS is committed to improve the return on investment of your technology and help drive down your total cost of ownership. It is our commitment to these principles that lead us to create our call center products.
We have a passion for integrity. We approach every implementation as a partnership and an opportunity to make a difference for our clients. IVS offers both deep and broad technical experience including platform hosting, sales, and support. This allows you to one-source a complete world-class solution from a single partner.